I have applied for a Credit Card and would like to know the status.

Click here to check the status of your Credit Card application. You are required to input the 16 digit Application reference number and Mobile number or Date of Birth (DDMMYYYY)

I do not want statements to be sent to my mailing address. How do I stop them?

We request you to download the physical statement suppression MID (Most Important Document) from HDFC Bank form centre link at the bottom of the website www.hdfcbank.com and send the duly signed form to our correspondence address below:

HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur P.O.
Chennai 600 041

When should I fill a progressive dispute form?​​​​​​​

Subsequent to submission of the Cardholder Dispute Form (CDF), the bank intimates the merchant of the disputed transaction. The merchant then provides all the relevant documents to substantiate the respective transaction. Post inspection of all the relevant documents, if you, the customer, are still not convinced, then you should fill and submit the progressive dispute form.

You may click on link below to view the Progressive Dispute Form

Why am I required to fill a Cardholder Dispute Form (CDF) to report transaction dispute?

As per MasterCard / Visa guidelines, all Cardholders should provide a duly filled in Cardholder Dispute Form (CDF) mentioning the details of the disputed transaction which will enable/ authorize the bank to investigate with the respective Merchant/Member Bank.

You may click on link below to view the Cardholder Dispute Form

What is the time frame to report Credit Card transaction dispute?

Transaction disputes need to be reported in writing within 30 days from the statement date in which the said transaction appears.

​​​​​​​Have more questions, check our FAQs Section