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Do's and Dont's |
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DO's
- Password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three
- Choose a strong password to keep your account and data safe
- Review your account statements frequently to check for any unauthorised transactions
- Change your IPINIt is an Internet password that is given to customers to access their NetBanking. It is a confidential password for the security of their account. regularly
- Report a lost or stolen phone immediately to your service provider and law enforcement authorities
DONT's
- Never give your PIN or confidential information over the phone or internet. Never share these details with anyone
- Don't click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank
- Don't transfer funds without due validation of the recipient, as funds once transferred cannot be reversed
- Don't store sensitive information such as credit card details, mobile banking password and user ID in a separate folder on your phone
- Don't forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else
- Never reveal or write down PINs or retain any email or paper communication from the bank with regard to the PIN or password
- Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources
- Be cautious while using Bluetooth in public places, as someone may access your confidential data/information
- Be careful about the websites you are browsing. If it does not look authentic, do not download anything from it
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