Do's and Dont's

DO's

  • Password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three
  • Choose a strong password to keep your account and data safe
  • Review your account statements frequently to check for any unauthorised transactions
  • Change your IPINIt is an Internet password that is given to customers to access their NetBanking. It is a confidential password for the security of their account. regularly
  • Report a lost or stolen phone immediately to your service provider and law enforcement authorities

DONT's

  • Never give your PIN or confidential information over the phone or internet. Never share these details with anyone
  • Don't click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank
  • Don't transfer funds without due validation of the recipient, as funds once transferred cannot be reversed
  • Don't store sensitive information such as credit card details, mobile banking password and user ID in a separate folder on your phone
  • Don't forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else
  • Never reveal or write down PINs or retain any email or paper communication from the bank with regard to the PIN or password
  • Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources
  • Be cautious while using Bluetooth in public places, as someone may access your confidential data/information
  • Be careful about the websites you are browsing. If it does not look authentic, do not download anything from it