:: HDFC BANK ::

Process to Follow for getting credit in the Contest

* Definition of inactive New MB App user - customers who never used the New MB App since Nov'18 till 30th Nov'19 The existing CRM process to capture Demos will be used wherein we will track the activations and map the same against the demos given and give incentives accordingly. Hence the RM would have to update the CRM for Demo post referring the App to a customer for it to get counted.

Payout Structure for Branch Resources

Basis number of customers activated on New MobileBanking App & satisfying the eligibility criteria

Customer Activation Benchmark	Prize Value
20	750
30	1,500
50	3,000
75	5,000
100	8,000

Basis total number of activations done by their staff & satisfying the eligibility criteria

No. of Eligible BMs	Prize Value
Top 75	5,000
Next 200	2,000

Basis total number of activations done by their staff & satisfying the eligibility criteria

No. of Eligible CHs	Prize Value
Top 15	15,000
Next 30	10,000

Payout Structure for Virtual Channel Resources

Basis number of customers activated on New MobileBanking App & satisfying the eligibility criteria

Customer Activation Benchmark	Prize Value
15	500
20	750
35	2,000
55	3,500
80	6,500

Basis total number of activations done by their staff & satisfying the eligibility criteria

Rank	Winners	Prize Voucher Amount
1-3	3	10,000
4-12	9	7,500
13-30	18	5000
Total	30

Rank	Winners	Prize Voucher Amount
1-2	2	10,000
3-8	6	7,500
9-20	12	5000
Total	20

Rank	Winners	Prize Voucher Amount
1-2	2	10,000
3-8	6	7,500
9-20	12	5,000
Total	20

Basis total number of activations done by their staff & satisfying the eligibility criteria

Rank	Winners	Prize Voucher Amount
1-3	3	15,000
4-8	5	10,000
Total	8

Rank	Winners	Prize Voucher Amount
1-2	2	15,000
3-6	4	10,000
Total	6

Rank	Winners	Prize Voucher Amount
1-2	2	15,000
3-5	3	10,000
Total	5

Prizes to be won
Prize Denomination	Brand
Less than Rs 1,000	PVR / BookMyShow Gift Voucher
More than Rs 1,000	Flipkart Gift Voucher

*BookMyShow vouchers will be given only to winners in those cities where PVR isn't present

Eligibility Criteria

Branch Staff/BMs/CHs will themselves have to be active on MB App to become eligible for the contest
A resource to do at least 20 activations during the contest period to become eligible for Prizes
A BM has to ensure at least 60% Branch Staff are meeting the above benchmark
A CH has to ensure at least 60% Cluster Staff (excluding BMs) are meeting the above benchmark
In case the same customer is referred by multiple people, the first CRM entry will be considered for giving the credit

Virtual Channel Staff/Supervisors/Unit Heads will themselves have to be active on MB App to become eligible for the contest
A resource to do at least 15 activations during the contest period to become eligible for Prizes
A Supervisor will have to ensure at least 50% resources under him are meeting the above benchmark in order to qualify
A Unit Head will have to ensure at least 50% resources (only Portfolio Owners) under him are meeting the above benchmark in order to qualify
In case the same customer is referred by multiple people, the first CRM entry will be considered for giving the credit

Process to enter Demo on CRM:

Login To CRM Next with your user name and password
Go to 'Accounts' Tab
Click on ‘Advanced Search’ Tab
Input the Cust ID of the customer in the 'Cust ID/Sub Code' Box
Post opening the Customer Profile, Click on 'Interactions' Tab
Under Interactions Tab, Click on ‘Log a Call’ option to create new interaction
Select 'Digital Demo Done' option under Subject line
User needs to tick on the magnifying glass option in Type of Digital Demos and tick details for Demos given Mobile - Financial / Non Financial then save the interaction and Logout.
Managed demos to be given as per Existing HNW Sales process