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Terms and Conditions
  1. Transaction Instructions only from Registered Customers of Investment Services Account would be processed.

  2. I/We agree and acknowledge that the facility provided herein is presently available in respect of select Mutual Funds only with whom the HDFC Bank has entered into a separate arrangement.

  3. Registered Customers can only Purchase and Redeem Mutual Fund units through this service.

  4. I/We agree and undertake to read all the relevant offer documents and terms and conditions of all schemes of all mutual funds offered through the HDFC Bank, BEFORE entering into any transactions through the HDFC Bank Investment Services Account.

  5. HDFC Bank will process the transaction instruction as it is received and will not validate the same for holdings, correctness of transaction and any other information.

  6. Transactions once placed cannot be cancelled.

  7. Purchase instructions shall be processed only after funds sufficient to cover the purchase price and other costs and charges have been received by the HDFC Bank.

  8. I/We agree and acknowledge that units purchased by giving instructions through Online Mutual Fund Services will be instructed for redemption only through Online Mutual Fund Services.

  9. HDFC Bank or the concerned Mutual Fund or their respective registrars shall not entertain any offline transaction requests for the purchases made through Online Mutual Fund Services.

  10. I/We agree and acknowledge that the Asset Management Company (Mutual Fund) shall regularly send to me/us (only to first holder) communications like Account Statements, fund updates etc. HDFC Bank shall not send a physical copy of the transaction statement or the accounts statement to the customer.

  11. HDFC Bank shall not be liable for any loss or damage caused by reason of failure or delay of mutual fund to deliver any units purchased even though payment have been made for the same or failure or delay in making payment in respect of any units sold though they may have been Delivered and we shall save the HDFC Bank harmless and free from any claim in respect thereof.

  12. HDFC Bank shall not be liable for and I/We shall indemnify the HDFC Bank for any Losses, damages, expenses, costs, liabilities and claims of whatsoever nature caused by fraudulent or unauthorised use of my/our signatures and /or unauthorised use of my /our User ID and Password.

  13. HDFC Bank will not be liable for any loss, damage, cost, charges or expenses directly or indirectly caused by reasons of any defects or imperfections or mechanical or other failure with relation to computer, cable, telex, telephone or postal system.

  14. I/We declare that all the details in my/our relationship record are true and correct and any instruction given to you to transact business on my/our behalf shall be in due conformity with the applicable laws as may for the time being be in force. I/we are not US Citizen(s) or resident(s) or greencard holder(s).

  15. Cut-off time for same day NAV is 12.00 noon. All instructions received on transaction day before the cut-off time will be eligible for same day's NAV (except Saturdays, Sundays and Holidays). For transactions received post cut-off time applicable NAV will be as on next working day. In case a Liquid Scheme transaction is done after the 12 noon cut-off time on Thursday or on a day prior to a non working day (Saturday, Sunday or any Holiday) then the applicable NAV will be of the next working day or Sunday in case of select Mutual Funds.

  16. I/We agree and acknowledge that any instruction given or purported to be given by me/us before the cut off time as may be intimated by the HDFC Bank to me/us from time to time, would be processed on the same day. Any instructions received after the prescribed cut off time will be processed on the next working day.

  17. I/We acknowledge that the units of the schemes shall be allotted or redeemed, as the case may be, at the Net Asset Value (NAV) prevalent on the date of the application by the Mutual fund, if the application for purchase or redemption received by the Mutual Fund before the cut-off time as specified by the HDFC Bank and consistent with the terms of the Scheme. However HDFC Bank shall not be liable for any loss that may arise to me/us as a result of the incorrect NAV applied on units allotted to me/us by the Mutual Fund.

  18. I/We acknowledge that any transaction request falling due on a holiday would be processed on the next business day and respective NAV would be applicable as per the Mutual Fund's offer document.

  19. I/we agree and declare that any and all tax liability will be my/our sole responsibility.

  20. I/we have read and understand the terms and conditions applicable to the HDFC Bank's Investment Services Scheme and agreed to be bound by the said terms and conditions and including those excluding/limiting your Liability.

  21. I/We undertake to make the applicants to the investments aware of the provisions of this agreement and the same will be binding on the applicants by use of the facility provided herein.

  22. It is explicitly stated herein that the Mutual Fund schemes offered online, have not been recommended by HDFC Bank.

  23. Neither HDFC Bank, nor any of the Mutual Funds shall be liable for any failure to perform its obligations, to the extent that such performance has been delayed, hindered or prevented by systems failures, network errors, delay or loss of data due to the above and in circumstances of acts of God, floods, epidemics, quarantine, riot or civil commotion and war.

  24. HDFC Bank shall provide its services on a best effort basis. However HDFC Bank shall not be liable for failure of the system or for any loss, damage or other costs arising in any way out of:

    1. System failure including failure of ancillary or associated systems, or fluctuation of power, or other environmental conditions; or

    2. Accident, transportation, neglect, misuse, errors, frauds of the clients or agents or any third party; or

    3. Any fault in any attachments or associated equipment of the clients; or

    4. Any incidental, special or consequential damages including without limitation of loss of profit.


    The client further agrees to indemnify HDFC Bank for any loss that may arise as a result of system failure, accident or any of the reasons mentioned above.
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