Scheduled Upgrade for INR & Forex Prepaid Cards
For enhanced banking experience, HDFC Bank is conducting essential system maintenance
| Date & Time |
9th Feb’25: 02:00 AM to 02.30 AM (IST) & 09:30 AM to 02.30 PM (IST) 12th Feb’25: 01:00 AM to 04:00 AM (IST) 14th Feb’25: 00:30 AM to 02:00 AM (IST) |
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| Services unavailable | 09/02/25 | 02:00 AM to 02:30 AM (IST) | SMS and OTP services will not work for HDFC Bank Forex and INR prepaid card |
| 09.30 AM to 02:30 PM (IST) | HDFC Bank Forex card loading will not be working. Other prepaid card services will remain unaffected. | ||
| Services available | 09/02/25 | 09:30 AM to 02:30 PM (IST) | Customers can access HDFC Bank NetBanking and MobileBanking to load Forex Prepaid card during the downtime. The reload will be processed the next business day (T+1). |
| Services unavailable | 12/02/25 | 01:00 AM to 04:00 AM (IST) | E-commerce transactions on HDFC Bank Forex & INR Prepaid card will not work. Other prepaid card services will remain unaffected. |
| 14/02/25 | 00:30 AM to 02:00 AM (IST) | Customer portal, ATM, POS and E-commerce will not be working for HDFC Bank Forex and INR prepaid card | |
| Services available | 14/02/25 | 00:30 AM to 02:00 AM (IST) | Customers can access HDFC Bank NetBanking and MobileBanking to load Forex Prepaid card during the downtime. The reload will be processed the next business day (T+1). |
| For any queries, our customer service team is available at 18001600 / 18002600 within India or +912261606160 for overseas assistance. We recommend planning your card transactions before the scheduled upgrade to minimize any inconvenience. | |||