| FAQs |
|
| 1. |
I have applied for a staff credit card last week but have not received my card. Do I need to fill in the details in the link? |
|
| Ans. |
If you have already applied, your card should be reaching you shortly. You do not need to fill in details again. |
|
| 2. |
I have filled in the details for application today. What do I do next? |
|
| Ans. |
A Cards representative will contact you at the mobile number you have filled on the link and collect an application from you. You will receive your card within 21 working days |
|
| 3. |
How many add-on cards can I apply for along with my Staff Credit Card? |
|
| Ans. |
You can apply for a maximum of 3 add-on credit cards for your parents/spouse/children/siblings. |
|
| 4. |
I am eligible for a Staff Gold Card and would like to take the Staff Woman’s Gold Card as an add-on card for my wife. How do I apply? |
|
| Ans. |
Only Women employees of HDFC Bank are eligible for Staff Woman’s Gold Card. You can apply for a Staff Gold Card add-on for your wife.
Your wife can apply separately for a Woman’s Gold Card by submitting necessary documents. |
|
| 5. |
Can I apply for 2 personal staff cards? |
|
| Ans. |
Employees are eligible for only 1 HDFC Bank Staff Personal Card. |
|
| 6. |
If I upgrade my current HDFC Bank Card, what happens to the reward points accumulated on the previous card? |
|
| Ans. |
On upgrade your reward points will be transferred to your new card. |
|
| 7. |
What should I do with my previous card after I receive the upgrade card? |
|
| Ans. |
Your old card will be closed on upgrade. Please ensure your destroy the old card (including add-on cards) by cutting it diagonally into 4 pieces after you receive your new card. |
|
| 8. |
Do I need to apply again for add-on cards on the upgrade card? |
|
| Ans. |
If you hold add-on cards on your previous HDFC Bank Cards, you will automatically get them along with your upgrade card. |
|
| 9. |
Where will the upgraded Staff card be delivered? |
|
| Ans. |
Your upgraded staff card will be delivered by courier to the billing address of your existing card. |
