WhatsApp - HDFC BANK

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Banking made friendly through WhatsApp Banking

Banking Services available 24*7 on Chat (Even on holidays!)

Designed for convenience

Banking made smarter!

Type, Tap, Talk - Bank Effortlessly

Type, Tap, Talk - Bank Effortlessly

Tap, Type, or use Voice Notes to complete over 200 transactions easily. Manage accounts, access credit card, loan services and more.

Secured Chat Banking Experience

Secured Chat Banking Experience

Your transactions are fully secured with end-to-end encryption, and Two-Factor Authentication (2FA) ensures extra protection for your transactions.

Instant Alerts For Key Transactions

Instant Alerts For Key Transactions

Smart real-time Banking alerts on WhatsApp with suggested immediate actions for enhanced secure and convenient Banking experience.

Bank In Your Language

Bank In Your Language

Multilingual experience (currently available in Hindi, English and Hinglish) for quick, easy and personalised Banking experience anytime, anywhere.

THERE'S LOTS MORE TO IT

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FAQs

What is HDFC Bank ChatBanking?

HDFC Bank ChatBanking is a chat service on WhatsApp where all customers can simply chat with us to avail of 200+ services and transactions 24x7 seamlessly. It is an end-to-end encrypted & secure Service Offering provided by HDFC Bank over WhatsApp.

All you need to do is add the number 7070022222 to your contacts and start a conversation by saying "Hi".

How do I register for HDFC Bank ChatBanking?

Registration on HDFC Bank ChatBanking is a simple and easy 2-step process. Save the number 7070022222 in your contacts & just send "Hi" or "Register" on WhatsApp from your bank-registered mobile number. A one-time Password (OTP) will be received via SMS on your registered mobile number, which needs to be entered on the chat and you will be registered.

Why should I use HDFC Bank ChatBanking?

The all-new HDFC Bank ChatBanking on WhatsApp is simple, convenient, easy to use, and secure. It's more intuitive and works just like chatting with someone. You just need to type or send a voice note in English or Hindi your query through WhatsApp.

For eg.: "What's the balance in my account?" OR "I need my bank statement for last month" Or "Can I know my offers?”.

Who can use HDFC Bank ChatBanking?

HDFC Bank ChatBanking on WhatsApp is for everyone. All customers of HDFC Bank can use HDFC Bank ChatBanking to get details relating to their Accounts, Cards, and Loans, and apply for New Products and Services.

Non-HDFC Bank customers can Apply for new products and ask any queries related to HDFC Bank's products or services through HDFC Bank ChatBanking.

What services are available on HDFC Bank ChatBanking?

We have varied 200+ Products and Services Offerings across Account Services, Credit Cards, Booking an FD or SMART EMI, Debit Card, Loans, NPS, Fast Tag, Insurance and many more available on the New HDFC Bank ChatBanking.

What different languages can be used on HDFC Bank ChatBanking?

HDFC Bank ChatBanking is currently available in English, Hindi and Hinglish.

Why am I unable to register or avail the New HDFC Bank ChatBanking?

HDFC Bank ChatBanking on WhatsApp service is available only on your bank-registered mobile number.

What are the timings for HDFC Bank ChatBanking?

HDFC Bank ChatBanking on WhatsApp is available 24x7x365, even on holidays.

Can I call HDFC Bank ChatBanking Number?

Currently, no facilities are available to call on the new HDFC Bank ChatBanking number.

In case you wish to get in touch, you can reach our PhoneBanking service at 1800-1600 / 1800-2600 or write to us at support@hdfcbank.com

Are there any charges to the customer for subscribing to or using ChatBanking?

There are no charges involved for using the new HDFC ChatBanking on WhatsApp

I am a NRI customer. Can I use HDFC Bank ChatBanking?

Yes, the new HDFC Bank ChatBanking on WhatsApp is available even for NRI customers. To avail this service, NRI customers must use the mobile number that they had registered with HDFC Bank.

I do not have any relationship with HDFC Bank, can I still use HDFC Bank ChatBanking?

Yes, you can still use HDFC Bank ChatBanking on WhatsApp to apply for various products across Accounts, Cards, Loans, and other products and services.

I only have a Credit Card from HDFC Bank, Can I still use HDFC Bank ChatBanking?

Yes, you can use the new HDFC Bank ChatBanking by registering with the last 4-digits of your Credit Card number and the OTP shared on your mobile number registered with the bank.

I only have a Loan Account with HDFC Bank, Can I still use HDFC Bank ChatBanking?

Yes, you can use the new HDFC Bank ChatBanking by registering with the last 4 digits of your Loan Number and the OTP shared on your mobile number registered with the bank.

I have multiple Accounts/Credit Cards/Loans, can I use ChatBanking Services for all of them?

Yes, you can get details & manage multiple Accounts, Credit Cards & Loans linked with one customer id with HDFC Bank ChatBanking

How do I make sure that I am chatting with HDFC Bank's verified number?

The new HDFC Bank ChatBanking is only available on 7070022222. A unique Blue Tick Mark is displayed against the name on WhatsApp, which proves that it is a verified number that belongs to HDFC Bank.

How do I stop my HDFC Bank ChatBanking services on WhatsApp?

You can simply type De-Register on the new HDFC Bank ChatBanking number and you shall receive further instructions over WhatsApp on how to de-register and stop the services.

However, we encourage you to continue using the HDFC Bank ChatBanking services to take care of your banking needs in a seamless and hassle-free way.

What happens if I de-register for HDFC Bank ChatBanking on WhatsApp?

In case you De-Register on the New HDFC Bank ChatBanking, you will not be able to use the services provided by HDFC Bank over WhatsApp. However, you can Re-Register again to enjoy these services. We highly recommend you use the HDFC Bank ChatBanking Services for an awesome banking experience.

I have unsubscribed from WhatsApp Banking. How can I again avail these services?

Simply say "Hi" on the New HDFC Bank ChatBanking on WhatsApp i.e. 7070022222 to Re-Register.

What are the different keywords that I need to use for doing transactions on HDFC Bank ChatBanking?

One of the best features of the new HDFC Bank ChatBanking is, that there are no specific or pre-defined keywords that you need to use. You can simply tap, type or voice note your query on the new HDFC Bank ChatBanking number to avail the 200+ transactions available across various products and services.

Is HDFC Bank ChatBanking on WhatsApp secure?

Yes, all transactions, conversations, and chats on the new HDFC Bank ChatBanking are safe and secure. HDFC Bank ChatBanking on WhatsApp is safe because all messages are secured with end-to-end encryption. Also, your account information and chat are not shared with any person or Third party. Only bank that manages the WhatsApp Business account directly.

What type of security features is present here?

HDFC Bank ChatBanking on WhatsApp is safe because all messages are secured with end-to-end encryption. Also, your account information and chats are not shared with any person or Third party. Only bank that manages the WhatsApp Business account directly.

HDFC Bank ChatBanking Services can only be availed with bank-registered mobile number.

The registration process for HDFC Bank ChatBanking is secured with Two-Factor Authentication (2FA).

Will any Third party will be able to view my chat with HDFC Bank?

No, your account information and chats are not shared with any person or Third party.

I have lost my phone. How do I make sure that account-related information via WhatsApp Banking is secure on my phone?

You may call PhoneBanking 1800-1600 or 1800-2600 and inform to de-register yourself.

We have curated quick guiding answers for you, still if you need any support please feel free to connect with us at support@hdfcbank.com

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Banking at your fingertips!
Anytime, Anywhere!

Bank is always 'Available' in your chat
(Even on holidays!)

All you need to do is add the number
7070022222 to your contacts and start a
conversation by saying "Hi".
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