FASTag Closed Due To Failure In Updating VRN Against Chassis Number
Why was my FASTag closed?
Your HDFC Bank FASTag has been closed as you failed to update Vehicle Registration Number against Chassis No. within timeline.
As per NPCI guidelines, vehicle registration no. should be updated within 90 days from date of FASTag issuance.
Each FASTag must be linked with the unique combination of vehicle registration number and chassis number. For new vehicles where the registration number is not yet available, FASTag is issued on the chassis number.
For details, read the circular from NPCI here: https://www.npci.org.in/PDF/netc/circular/2024/NETC-OC-008-FY-23-24-Revision-of-timeline-for-VRN-update-for-FASTag-issued-on-chassis-number.pdf
What will happen to the balance amount in my FASTag Wallet?
Don’t worry, your money is safe in the FASTag Wallet.
Follow these simple steps to close your FASTag Wallet and withdraw the balance amount.
- Login to FASTag customer portal via OTP verification
- Make service request
- Request type – Closure Request
- Sub-Request Type – Wallet closure
- Select Reason for closure
- Remarks if any
- Enter Bank details - A/c no., Bank Name, Bank IFSC for refund
- Select Payment Mode
- Upload Cancelled Cheque copy
- Click on consent for T&Cs
- Click on Proceed
- Enter OPT & Captcha and Submit Application
How do I apply for new HDFC Bank FASTag?
To enjoy FASTag services from HDFC Bank, please apply for a new FASTag here.
For any queries or clarifications, please reach out to us on our toll-free number 1800-120-1243.