Buy & Recharge FASTag Online

NETC FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid account linked to it. It is fixed on the windscreen of your vehicle, which enables you to drive through any toll plaza - so you don’t have to stop for any cash transactions.

• Ease of payment – No need to carry cash for the toll transactions, saves time
• Online Recharge – Tag can be recharged online through UPI / PayZapp / Credit Card / Debit Card / NEFT/ RTGS or Net banking
• SMS & E-mail alerts on each toll transactions & wallet recharge etc.
• FASTag Customer Portal to easily manage your FASTag Account

• The tag has a validity of 5 years
• On the date of expiry, tag will be auto renewed for next 5 years in the system and communicated to respective FASTag customer.

Online KYC (v-KYC) Steps:

Update the KYC for your FASTag Wallet via new Video-KYC feature. To proceed with v-KYC, please click here.

Enter Mobile & PAN number & click on “Complete Full KYC” & follow the steps.

Documents Required for v-KYC: Original PAN & Aadhar Card

Offline KYC (Complete KYC through HDFC Branch):

In-case you are unable to update the KYC for your FASTag Wallet, please visit nearest HDFC Branch & Submit the copy of below mentioned documents for offline KYC request. All documents submitted by customer should be Self-Attested along with OSV done by Branch.

Branch to send the scanned documents to FASTag Operation team - swapnesh.patil@hdfcbank.com & rohit.desai@hdfcbank.com

• Aadhaar /Virtual ID Card (*first 8-digit Masked mandatory)
• Registration Certificate (RC) copy
• PAN copy
• Photograph
• Aadhar declaration form (click here to download)

Note:

• Your KYC will be updated in 3 working days from the date of submission.
• Offline KYC Update will be rejected, in-case first 8-digits of Aadhar Number are not masked.

• The issued FASTag will always be in active mode.
• Still facing issues, Email us at fastagsupport@1pay.in or Check Tag Status on NETC FASTag website using your vehicle number, click here .

• Check your FASTag dispatch status using FASTag Application No. / Mobile No. / Vehicle Registration No. on link: https://hdfcbankfastag.in/appTrack/
• Still facing issues, Email us at fastagsupport@1pay.in

Submit the following documents along with the application for FASTag:

• For Individuals:
  • Submit a Registration Certificate (RC), and KYC documents according to your vehicle category.
  • ID proof and Address proof from the list mentioned:
    1) Driving License
    2)PAN Card (mandatory)
    3) valid Passport (photo page and address page)
    4) Voter ID Card
    5) Aadhar card with address (First 8 digit to be masked).
• For Corporates:
  • GST registration certificate.
  • Public Ltd/Private Ltd/Partnership Proprietorship.
  • Certificate of Incorporation/Partnership Deed/Registration certificate of the firm/PAN Card of Proprietor.
  • PAN Card (mandatory) of the corporate address proof of the Proprietor.
  • Photo ID of signing authority under Shop Act or other firm proof.
  • List of Directors with names and addresses of partners.
• Our representative will provide an application form, fill the form and submit.
• Ensure all required documents are in the name of the vehicle owner.
• If the car owner is not present at the time of application filing, the driver will need to submit his photo ID proof.

You can recharge your HDFC Bank NETC FASTag wallet via:

• MyCards
  Visit MyCards portal > Add FASTag > Enter Vehicle Number. Once FASTag is added: Recharge > Enter vehicle details and amount > Recharge.
• FASTag portal
  Visit the portal > Quick recharge > Enter vehicle details and amount > Recharge.
• MobileBankingLogin > Pay > Bill Pay > Add Biller > FASTag > Enter details and amount > Recharge.
• NetBanking
  Login > Bill Pay & Recharge > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
• PayZapp
  Login > Bill Pay > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
  Download PayZapp App
• UPI
  Log into any UPI app > FASTag Recharge > HDFC Bank – FASTag > Enter vehicle number and amount > Recharge.
• WhatsApp
  

  i. Incase unregistered for ChatBanking on WhatsApp
  Save 70-700-222-22 in contacts > Send "FASTag" to 70-700-222-22 on WhatsApp > Select "Recharge" from the menu options > Confirm Amount > Confirm UPI PIN
  

  ii. If you are already registered on ChatBanking
  Send "FASTag" to 70-700-222-22 on WhatsApp > Select "Recharge" from the menu options > Confirm Amount > Confirm UPI PIN
  

  QR Code for FASTag on WhatsApp (Scan below QR for HDFC FASTag Recharge)
  
  
  
  

• Via HDFC FASTag QR code:
  Now you can recharge your wallet using QR printed on your HDFC Bank NETC FASTag.
  
  Steps:
  Open any UPI application > Scan QR provided on the HDFC FASTag > Confirm Recharge Amount > Enter UPI Pin

You can give a missed call on 720 805 3999 from your registered mobile number and receive an SMS with your wallet balance details.

Your FASTag balance does not expire. The Balance is maintained in your FASTag Wallet. Refer below available options to check your HDFC Bank FASTag Wallet Balance:

• Login to HDFC FASTag Customer Portal to check your Wallet Balance.
• UPI apps: Select FASTag Option on UPI App > Select HDFC Bank FASTag > Enter your Vehicle Number > Link the Vehicle No with UPI app > Wallet will be reflected.
• You can also check your Balance by giving a missed call on 720-805-3999 from your registered mobile number & receive an SMS with Wallet balance details & Status.

No, you cannot withdraw your FASTag balance. However, after you close the wallet, any balance amount shall be refunded to your source bank account.

There is no requirement for minimum balance in your FASTag account. However, if sufficient balance is not maintained, any toll amount charged will be deducted from the security deposit paid at the time of FASTag application.

Online Portal: You can apply for HDFC Bank FASTag online by clicking here. The Tag will be delivered to your address. While availing the FASTag you will be prompted to upload RC (Front & Back) for vehicle number verification.
HDFC Branch: You can check with your nearest HDFC Bank branch for FASTag availability.

Security deposit is used to pay any outstanding toll charges in case of insufficient funds in your FASTag wallet.

No, there is no interest given on any balance/security deposit in the FASTag wallet.

The security deposit you pay will be applicable for each tag and won’t be a part of your wallet balance.

It is not possible to transfer the FASTag and wallet balance from one bank to another. You will need to close your existing FASTag account with other banks & get a new FASTag from HDFC Bank. Click here to apply for HDFC Bank FASTag.

No, your HDFC Bank FASTag will be accepted at all toll plazas as usual. 

No, it will not get mapped to HDFC Bank FASTag system. You must close the Paytm issued tag by raising closure request with Paytm Payment Bank Team.

You can buy an HDFC Bank NETC FASTag even if you don’t have any savings/current account by visiting the link: https://apply.hdfcbank.com/digital/fastag  

Please click here for Fees and Charges

Your FASTag will be Delivered under 7 working days. 

You can apply for FASTag online only for vehicles under Vehicle Class 4 (passenger cars) and Vehicle Class 20 (Small Pick-up trucks like Tata Ace/ Maruti Carry/ Mahindra Maximo, etc). Contact your nearest HDFC Bank branch for FASTag on heavy vehicles like Trucks, Buses, Earth Moving vehicles, Cranes, etc. 

For more details, please click here