Update Vehicle Registration Number Against Chassis Number For FASTag

Want to retain your HDFC Bank FASTag?

You are requested to update your Vehicle Registration Number (VRN) within mentioned timelines, to avoid closure as per NPCI guidelines.

To retain your FASTag, update the Vehicle Registration Number by raising a service request on HDFC Bank Customer Portal by following the below steps,

1. Login to HDFC Bank FASTag Customer Portal 
2. Click on Service Request tab and under “Make Service Request” select Request Type as “UPDATE VEHICLE REG NO.”
3. Select the Chassis / Vehicle No. on which VRN No. needs to be updated
4. Enter vehicle number, Upload the RC copy (Mandatory), Validate the request via OTP & Submit.

NPCI Guidelines

If the vehicle registration number is not updated within 90 days from date of FASTag issuance, your HDFC Bank FASTag will be closed due to non-compliance of NPCI guidelines.

Each FASTag must be linked with the unique combination of vehicle registration number and chassis number. For new vehicles where the registration number is not yet available, FASTag is issued on the chassis number.

For details, read the circular from NPCI here: https://www.npci.org.in/PDF/netc/circular/2024/NETC-OC-008-FY-23-24-Revision-of-timeline-for-VRN-update-for-FASTag-issued-on-chassis-number.pdf 

For any queries or clarifications, please reach out to us on our toll-free number 1800-120-1243.