How to Change
Mobile Number in
Electricity Bill Online

Technology has truly transformed the way we conduct our day-to-day chores, including the payment of electricity bills. Today, you can pay your bills online through the websites of your electricity service providers. Mobile Apps like HDFC Bank’s PayZapp also assist with seamless electric bill payments. One crucial component to receive notification about your electricity bills is to ensure your contact information is always updated. If your contact number changes, you need to know how to change mobile number in electricity bill. Read on to know the steps. Also learn how you can use PayZapp for instant and effortless electricity bill payments.

Reasons to Update Mobile Number in Electricity Bill?

Before you learn how to change mobile number in electricity bill, you should understand why it is important to update your number if it changes. Following are the reasons:

• To receive timely updates/notifications about your electricity bill, including payment confirmations, due dates, reminders, and service-related messages.
• Your utility provider may need to reach you in case of a power outage, repair work, or other emergencies. Having your updated mobile number on file proves beneficial in this regard.
• Updating your mobile number protects your account from unauthorised access or fraudulent activities. It provides an additional layer of security for your electricity utility account.

Now that you understand the importance of updating your mobile number for your electricity bills, let’s discuss the detailed processes involved in changing your contact information offline and online.

How to Change Mobile Number in Electricity Bill Offline?

To update the mobile number on your electricity bill offline, you need to visit your local electricity board’s office. Specific procedures may vary between different boards; thus, it is advisable to contact the authorities for the right guidance.

You may be required to provide documentation, such as your most recent bill along with a copy of your identification proof document. You may also be required to fill out a form and wait for the verification and confirmation process.

When compared to the online process, the offline method of updating your contact information for your electricity bills is rather time-consuming. Therefore, it is much better to opt for the online process of updating your mobile number. Let us understand the steps for the same.

How to Update Mobile Number in Electricity Bill Online?

Like the offline process, the procedure to change the mobile number on your electricity bill online might differ from one board to another. Nonetheless, you may typically be required to follow these simple, below-mentioned steps:

• Visit the official website of your electricity supplier.
• If you have previously registered, you may log in with your credentials. If not, you need to create your account and search for an ‘Account Settings’, ‘Profile’, or ‘Security’ option once done. Keep in mind that the exact location of this section may differ based on your electricity provider’s website.
• Search for options to change your phone number. These may be labelled ‘Change Mobile Number’, ‘Update Phone Number’, or something similar.
• Input your new phone number on the new page and click on the ‘Continue’ tab. You may be required to input the number twice.
• Enter the one-time password (OTP) sent to your recently updated mobile number to authenticate the request to change your mobile number and click on the ‘Submit’ button.

Your new phone number will be updated in your profile. Your electricity board shall send you notifications on this new, updated number.

Pay your Electricity Bills Effortlessly with PayZapp

Ensuring that you update mobile number in electricity bill proves rather helpful and the steps to update the number are quite simple too. When it comes to paying the actual electricity bill, you should rely on a secure, encrypted, and user-friendly platform like HDFC Bank’s PayZapp. With PayZapp, you can pay your electricity bills with just a few taps. PayZapp enhances your online bill payment experience while also rewarding you with discount coupons, cashback, and other rewards on payments initiated via the app. Additionally, you can set up your electricity board’s details as your biller to initiate one-click payments in future after paying your first electricity bill on the platform.

Download PayZapp today to enjoy hassle-free utility bill payments.

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.