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"Being a Tech Youtuber I am writing few points- 1) Before login keep your Bank cards ready to fill (I used my HDFC Debit card). It will also show pre filled card data you just have to complete it. 2) To use wallet money enable your card and set it's limit 3) If you will not enable you card then money will not be deducted 4) I received 20 CashBacks which I converted into 20 rupees Great App to use"
7th April, 2023
"पहले से
काफी अच्छा है फिलहाल ठीक काम
कर
रहा है लोगिन में शुरुआती
समस्या थी एक बार लोगिन हो जाय तो कोई समस्या नहीं है"
2nd April, 2023
"Excellent App. We all have to use this as an indigenous product (belongs to HDFC Bank) that has all the features compared to others."
8th April, 2023
"Much better UI and ease of use compared to previous version of payzapp. Satisfied with the app performance and ease of payment."
8th April, 2023
"All sorts of payment facilities and shopping options are good and flexible like other apps. Payzapp is from bank and that gives more trust to us. More options for data and emergency lock facilities when given by th app will make it mire unique."
14th April, 2023
"The new interface is very good and modern. Transactions are executed smoothly and good rewards/offers for CashBacks as well. Hope this continues."
6th April, 2023
"Great app now. I love the swipe and pay option. upi work so fast. Everything is great but add more offer please."
9th April, 2023
"App is perfect but one update you will have to bring in it. I can see history of payments but I can't know which mobile number I recharged (it just shows "paid to - Airtel Prepaid") This is very needful for our convenience and right to be informed. Kindly do this"
11th April, 2023
Here’s how you can get on board the all-new PayZapp:
Step 1: Download
Download PayZapp from the Google Play Store or App Store for Android and iOS smartphones, respectively.
Step 2: Register
Launch the app and register using your mobile number. Enter the one-time password (OTP) received on the mobile number to authenticate the number.
Step 3: Complete KYC
PayZapp offers two types of KYC, i.e., bank-based full KYC and basic KYC. Existing HDFC Bank Account/Cardholders can opt for bank-based KYC by entering the last four digits of the card. Non-HDFC Bank Customers must complete the basic KYC where Permanent Account Number (PAN) verification is mandatory.
Help Center feature ensures quicker and better resolutions for customer issues and concerns
- Open your PayZapp app and go to menu option
- Select the issue type that you have concerns with
- Check the FAQ to address your query
- If further assistance required, ‘Raise a ticket’
- Our team will assist you further at the earliest.
- You may keep interacting and chatting on the same tickets for clarification
The limits vary depending on your KYC (Know Your Customer) status. Here are the details:
For PAN-Based KYC:
- Wallet Holding Limit: ₹10,000 (per transaction, monthly, and yearly)
- Loading on Wallet: ₹10,000 (monthly), ₹1,20,000 (yearly)
- Spending on Wallet: ₹10,000 (per transaction), ₹1,20,000 (yearly)
For Bank-Based KYC:
- Wallet Holding Limit: ₹2,00,000 (per transaction, monthly, and yearly)
- Loading on Wallet: ₹2,00,000 (monthly), ₹5,00,000 (yearly)
- Spending on Wallet: ₹2,00,000 (per transaction), ₹10,00,000 (yearly)
- Wallet to Account Limit: ₹50,000 (per beneficiary per month); 1,50,000 (per month total); ₹10,00,000 (yearly)
To view your daily, monthly, and yearly add & spend limits, log in to the PayZapp app and go to ‘KYC Status’ under the 'Menu icon' in the top-left corner of the home page
In addition, you can spend from your linked credit / Debit card / UPI transaction as per the limits set at your bank side
This is not the experience we would want to provide to you. There could be a minor chance that your transaction could have failed.
If your transaction fails, the debited amount will be refunded to your source account within the following time frames:
- Wallet: Refund processed within 1 working day.
- UPI payment method: Refund processed within 3-4 working days.
- Card payment method: Refund processed within 4-7 working days.
Please note that the exact timing may vary based on your bank or payment provider. If you have not received your refund within the specified time frames, please contact PayZapp customer support for assistance. To do so, open the PayZapp app, go to 'Passbook & Insights', select the transaction in question, tap the '?' icon in the top-right corner, and raise a ticket.
Some common reasons why the transactions fail are:
1. E-commerce Disabled: Your card may have e-commerce transactions disabled. You can check this by logging in to your bank. For HDFC linked cards, here is how you can do it :
- Tap on Cards at the bottom of the homepage
- Select the HDFC Linked card
- Go to Payment Limits and set the limits as per your wish
- Don't forget to click Save once done
2. Bank Decline: Transactions can be declined by your bank for various reasons. Confirm with your bank for more details.
3. Biller Issues: Your biller may currently be unavailable to process this request. You can try again later.
Check for the failure reason and you may re-attempt the transaction and enjoy smooth and seamless experience on Payzapp
Your UPI transaction may have failed due to one of the following reasons:
- Incorrect UPI PIN entered.
- Insufficient balance in your bank account.
- You have reached your bank or UPI transaction limits.
- Security reasons
- UPI network issues
- Technical issues with the bank
To view the exact reason for the failure, log in to the PayZapp app and check the transaction summary on the 'Passbook & Insights' page.
Rectify the issue and re-attempt the transaction and enjoy smooth and seamless experience on Payzapp
PayZapp is a mobile payment and financial services app offered by HDFC Bank, one of India's leading banking institutions. This innovative app is designed to provide users with a wide range of convenient and secure financial solutions, all accessible from their mobile devices.
Scan the QR code to Download the App
