Buy & Recharge FASTag Online

• Saves fuel and time
  The FASTag-enabled toll booths scan the RFID tags instantly, without you having to stop your vehicle. No long queues mean you save both time and fuel.
• Instant notification
  You will instantly receive details of the toll payments via SMS on your registered mobile number. This makes it easier for you to track your toll expenses.
• Convenient recharge options
  

  You can recharge your HDFC Bank NETC FASTag Wallet in multiple ways. They include MyCards , MobileBanking, NetBanking, PayZapp, WhatsApp or any other Unified Payment Interface (UPI) enabled mobile applications and/or quick recharge via the HDFC Bank FASTag Portal .

• Cashless toll payments
  When you pass through the toll booth, a FASTag scanner scans the RFID tag, and the toll payment is deducted directly from the linked prepaid FASTag wallet. There is no need for cash payments.
• Doorstep delivery
  You can apply for a FASTag online  and we will deliver your FASTag to your doorstep. Additionally, you can avail of an Over the Counter (OTC) FASTag by visiting your nearest HDFC Bank branch.

FASTag Validity

• The tag has a validity of 5 years.
• On the date of expiry, tag will be auto renewed for next 5 years in the system and communicated to respective FASTag customer.

FASTag Application – Documents Required
You can apply for FASTag online and offline. You are required to submit the following documents:

• Online FASTag application

  You can apply for the HDFC Bank NETC FASTag online via our paperless application process. For this, the following list of documents will be needed:

  • Registration Certificate (RC) of your vehicle
  • Permanent Account Number (PAN)
• Offline FASTag application
  

  You can purchase FASTag from your nearest HDFC Bank branch and submit the following documents:

  • For individuals:

    Following document numbers will be needed, physical copies are not required.

    • Registration Certificate (RC) of your vehicle
    • Permanent Account Number (PAN)
  • For Corporates: (Public Limited/Private Limited/Partnership Proprietorship)
    • Company formation proof (Certificate of Incorporation, Partnership Deed or Registration Certificate of the firm)
    • PAN Card of the proprietor (mandatory)
    • Photo ID of signing authority
    • List of directors/partners with names and addresses

How to buy HDFC Bank FASTag online
You can buy a FASTag online with HDFC Bank by following these simple steps:

1. Visit the HDFC Bank FASTag Portal.
2. Enter your mobile number and PAN, provide your consent on FASTag T&Cs, and click on continue.
3. Validate the application process by entering the one-time password (OTP) received on the mobile number.
4. In case of existing bank customer, select the bank account number to proceed. Your existing details shall be fetched from bank records. In case, of new to bank customer, provide your personal and address details as well as your email address.
5. Next, provide your vehicle details – vehicle registration number, vehicle class (whether car/jeep/van or light commercial vehicles)
6. Confirm the details and make the payment using your preferred payment modes.

After making the payment, you will receive the FASTag sticker at your mailing address. You will also receive a customer ID and wallet ID on your registered email address and mobile number. Once you receive your FASTag, you must activate it and fix it to your vehicle's windscreen.

How to track FASTag
You can check your FASTag dispatch status here. You can track it by your application number, mobile number or your vehicle registration number.
Alternately, you can contact HDFC Bank’s customer care team  or your Relationship Manager and request for the tracking details. 

How to  login to FASTag Customer Portal
Here is how you can login to FASTag Customer Portal:

1. Visit the customer portal to log into the HDFC Bank NETC FASTag Account.
2. You can login via OTP by providing any one from (Wallet ID/Mobile No/Vehicle Reg.No). You will get the OTP on your registered mobile no.
3. By verifying the OTP, you have successfully logged in to your FASTag account.

You can recharge your FASTag and view your transaction history here.

How to unblock FASTag
Your FASTag can get blocked due to non-submission of KYC documents. In this case, you will have to submit the self-attested scanned copies of the following documents via registered email id  to [email protected] with the subject 'KYC Updation on HDFC Bank FASTag Wallet'. *

ID Proof

• Pan Card ( Mandatory document)

Addr?ess Proof

• Driving Licence / Voter ID / Passport (front and back side both)

Note: Please do mention these details in your email

1. Vehicle Registration No.
2. FASTag Wallet ID / Reg. Mobile No

To know your FASTag wallet status, Give us a miss call on 720-805-3999 from the registered mobile no
It will take T+5 Days to update our records and unblock your FASTag Account.

You also need to mention your vehicle registration ID, FASTag Wallet ID and registered mobile number in the email body.

Customer Care

• Give us a missed call on 720-805-3999 to know your wallet status
• For any assistance, please call us on our toll-free number 1800-120-1243 or email us on [email protected]

Grievance Redressal
MoRTH/NHAI/IHMCL has launched a helpline number for FASTag complaints at a toll plaza level. You can dial 1033 from a mobile phone or landline for any of the following issues you might have with your tag at a toll plaza:

• Stopped at a plaza because of tag blacklist even though your tag is not blacklisted.
• The toll plaza is not accepting your FASTag.
• Toll plaza not being able to read your tag.
• The toll plaza is not supporting monthly pass issuance.

For Terms & Conditions, please click here
For the Schedule of charges, please click here
For more Frequently Asked Questions, please click here