About FASTag

HDFC Bank’s National Electronic Toll Collection (NETC) FASTag Account makes paying tolls a seamless process. You can buy FASTag online and offline, link multiple vehicles to a single prepaid FASTag wallet and avail of multiple options to recharge it. You can recharge your FASTag using the HDFC Bank FASTag Portal or through platforms such as MyCards, MobileBanking, NetBanking, PayZapp, WhatsApp, or any other UPI enabled mobile app, etc.

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  • What is NETC FASTag?

    NETC FASTag is a device that employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid account linked to it. It is fixed on the windscreen of your vehicle, which enables you to drive through any toll plaza - so you don’t have to stop for any cash transactions.

    • The tag has a validity of 5 years and after purchasing it you only need to recharge/reload i.e. top-up the tag as per your requirement. Kindly ensure minimum balance at all times. To know minimum balance, click here
  • What are the benefits of FASTag?

    Here are some of the benefits NETC FASTag offers-

    • You don’t need to stop for cash transactions at any toll plaza
    • Tag can be recharged online through credit card/debit card/Net Banking/Mobile Banking/ UPI/ PayZapp
    • You will receive SMS & Email alerts for toll transactions, low balance status, etc.
    • Dedicated online portal for customers to keep track of the transactions
  • Tag Validity

    • The tag has a validity of 5 years
    • On the date of expiry, tag will be auto renewed for next 5 years in the system and communicated to respective FASTag customer.
  • FASTag is Blocked / Freezed or will get Blocked due to Non-KYC, here's what you need to do

    You will have to submit self-attested scanned copies of the below given documents via email with the subject "KYC Updation on HDFC Bank FASTag Wallet" at [email protected]


    ID Proof

    • Pan Card ( Mandatory document)

    Addr?ess Proof

    • Driving Licence / Voter ID / Passport (front and back side both)

    Note: Please do mention these details in your email

    1. Vehicle Registration No.
    2. FASTag Wallet ID / Reg. Mobile No

    To know your FASTag wallet status, Give us a miss call on 720-805-3999 from the registered mobile no

    It will take T+5 Days to update our records and unblock your FASTag Account.

  • Activation

    • The issued FASTag will always be in active mode.
    • Still facing issues, Contact us
  • Track your FASTag

  • Application Documentation

    Submit the following documents along with the application for FASTag:

    • Submit a Registration Certificate (RC), and KYC documents according to your vehicle category.
    • For Individuals:
      • ID proof and Address proof from the list mentioned:
      • Driving License, PAN Card (mandatory), valid Passport (photo page and address page), Voter ID Card, Aadhar card with address (First 8 digit to be masked).
    • For Corporates:
      • Public Ltd/Private Ltd/Partnership Proprietorship.
      • Certificate of Incorporation/Partnership Deed/Registration certificate of the firm/PAN Card of Proprietor.
      • PAN Card (mandatory) of the corporate address proof of the Proprietor.
      • Photo ID of signing authority under Shop Act or other firm proof.
      • List of Directors with names and addresses of partners.
    • Fill the application form and submit.
    • Ensure all required documents are in the name of the vehicle owner.
    • If the car owner is not present at the time of application filing, the driver will need to submit his photo ID proof.
  • How do I recharge my HDFC Bank NETC FASTag Wallet?

    You can recharge your HDFC Bank NETC FASTag wallet via:

    • MyCards
      Visit MyCards portal > Add FASTag > Enter Vehicle Number. Once FASTag is added: Recharge > Enter vehicle details and amount > Recharge.
    • FASTag portal
      Visit the portal > Quick recharge > Enter vehicle details and amount > Recharge.
    • MobileBankingLogin > Pay > Bill Pay > Add Biller > FASTag > Enter details and amount > Recharge.
    • NetBanking
      Login > Bill Pay & Recharge > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
    • PayZapp
      Login > Bill Pay > FASTag > HDFC Bank – FASTag > Enter details and amount > Recharge.
      Download PayZapp App
    • UPI
      Log into any UPI app > FASTag Recharge > HDFC Bank – FASTag > Enter vehicle number and amount > Recharge.
  • How can I check balance in my HDFC Bank FASTag Wallet?

    You can give a missed call on 720 805 3999 from your registered mobile number and receive an SMS with your wallet balance details.

  • Does the balance in FASTag expire?

    Your FASTag balance does not expire so long as the FASTag sticker is valid, i.e., 5 years.

  • Can I withdraw my FASTag balance?

    No, you cannot withdraw your FASTag balance. However, after you close the wallet, any balance amount shall be refunded to your source bank account.

  • What is the minimum balance required for FASTag?

    There is no requirement for minimum balance in your FASTag account. However, if sufficient balance is not maintained, any toll amount charged will be deducted from the security deposit paid at the time of FASTag application.

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