Smarthub Vyapar FAQs

1.

What is HDFC Bank SmartHub Vyapar?

It’s a one-stop powerful app with solutions for all your business needs and growth.
2.

What can I do with HDFC Bank SmartHub Vyapar?

Through HDFC Bank SmartHub Vyapar you can:

  • Accept payments from your customers using all modes
  • Get access to loans for your business instantly via Business Loan, Overdraft Facility, and Credit Card
  • Make vendor/ distributor/ GST /utility bill payments digitally with ease
  • Grow your business digitally
3.

Who can use HDFC Bank SmartHub Vyapar?

Existing Current Account or mini Savings Account holders - sole proprietors and individual business owners, can use SmartHub Vyapar.

4.

How can I become an HDFC Bank SmartHub Vyapar Merchant?

HDFC Bank SmartHub Vyapar offers an instant, digital and paperless onboarding experience if you have Current Account or mini Savings Account with HDFC Bank. You can onboard easily with your registered mobile number.

(To know more, watch the video)

5.

How can I accept payments using HDFC Bank SmartHub Vyapar?

You can use various modes like cards-Tap N Pay, QR, UPI, SMS Pay for collecting payments from your customers in the store as well as remotely. You will also get voice, SMS and in app alerts after every successful transaction.

6.

How can I get QR with my store name?

Once you become an HDFC Bank SmartHub Vyapar merchant, you can immediately start accepting the payments digitally. You will receive your welcome kit with the personalised QR and other marketing collaterals for in-store visibility. You can also track delivery status of the welcome kit in the app.

7.

When will I get the payments credited in my account?

HDFC Bank SmartHub Vyapar gives you the flexibility to opt for Instant settlement on UPI transactions. By default, for all successful card and UPI transactions, you will get the payment the next day (T+1).

You can check the history of payments credited in the ‘Settlement tab’.

8.

Is HDFC Bank SmartHub Vyapar free of cost?

HDFC Bank SmartHub Vyapar has no setup charges, no maintenance fees, no processing fees and no hidden charges! There are only minimum transaction charges for accepting payments via cards.

9.

How can I apply for a loan to grow my business?

HDFC Bank SmartHub Vyapar offers quick, easy and paperless loans to match your business needs. Check your pre-approved loan amount and apply easily from the app itself. Choose as per your needs from various loans - Business Loan, Overdraft Facility and Loan on Credit Card.

10.

Do I need to visit HDFC Bank to avail of banking services?

With HDFC Bank SmartHub Vyapar, you get easy access to banking services like Business Credit Card and Fixed Deposit on the app itself.

11.

How will HDFC Bank SmartHub Vyapar services help me in growing my business?

HDFC Bank SmartHub Vyapar has various features mentioned below which will help you grow your business:

  • Create offers for your customers and share via messaging apps and social media to increase footfalls and sales
  • Advertise your business digitally to your customers
  • Understand your customer's buying behaviour
  • Empower your staff to accept payments in your absence by creating login for your staff
  • Make vendor/ distributor/ GST/ utility bill payments powered by HDFC Bank Business Credit Card and get credit period of up to 50 days
12.

How can I use HDFC Bank SmartHub Vyapar to manage my business efficiently?

HDFC Bank SmartHub Vyapar offers several services that will help you manage your store operations easily and efficiently – one view dashboard, customer insights, view and download settlement and business reports, Pay Later, Cash Register, 24X7 support, etc.

13.

How do I contact the helpdesk for any support?

Merchants can avail this facility with HDFC Bank account and Soundbox*

*T&C - Applicable monthly rental will be charged on Soundbox.

 

Regd. Office: HDFC Bank Limited, HDFC Bank House, Senapati Bapat Marg, Lower Parel (West), Mumbai – 400 013

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